Visiting hours

Visiting hours for the General Admissions Unit, Intermediate Care unit and Coronary Unit are: Everyday from 11:00 AM to 8:00 PM.
Intensive Care Unit visiting hours are: Everyday from 12:00 PM to 1:30 PM and from 5:30 PM to 8:00 PM.

Patient accompanying person

In inpatient rooms an accompanying person is allowed to stay for as long as necessary. This person is allowed to sleep on the sofa-bed available in the room, except when otherwise indicated by physician.

Room services

There is a free TV system available in all rooms, designed to air pre-selected channels and contents, broadcasting programming commensurate with patient healthcare and with the values the institution seeks to uphold.

The selection includes some of the best cultural, sports and entertainment channels avoiding aggressive and negative contents with a shallow humane tone to them. In addition, three FM radio stations received in the area can be tuned in by only turning the music switch on.

Nutrition

Nutrition is an important component of care therefore HUA retains professional nutrition and cooking staff who prepare a variety of tasty meals for every patient following physician indications.

Safety

Rooms are equipped with a combination lock safe to be set by the patient (safe shall be open upon discharge). HUA accepts no liability for valuables deposited in the safe stated herein.

For security and safety reasons toddlers under twelve months and accompanying adult shall have duplicate wristbands assigned to them and positive identification shall be verified upon leaving the hospital. This procedure shall be followed on every occasion including short visits. All Hospital corridors are monitored by security staff-operated surveillance cameras.

A prayer room or chapel located on the first floor is accessible at any time to anybody wishing to visit it. Mass is celebrated everyday in the chapel; on Sundays at 9:00 AM and at 7:00 PM and from Monday through Saturday at 8:00 AM. Chaplaincy services are available to help patients from 10:00 AM to 1:00 PM and his extension number is 2955.

In emergencies, the chaplain can be called by the nurse at any time of day or night. Daily Holly Communion services are available to patients upon request.

Other services

Restaurant

A restaurant on the first floor is open every day from 8:00 AM to 11:00 PM.

Parking

A 400 car Hospital parking lot is a fundraising effort to support low income patients healthcare access, to promote nursing degree programs and for state-of-the-art technology purchasing with car owner’s voluntary contribution. Valet parking services may be requested by patients minutes before leaving hospital facilities and their car will be driven to the car ramp at the Hospital front lobby.

Patient Services department

The Patient Services Department offers inpatients and their families during their stay, everything which in our view relieves them of the emotional burden and suffering of hospitalization. To resolve care-related concerns or difficulties, contact Berta Palchevsky (Patient Services responsible person) between 9:00 AM and 8:00 PM who will accompany hospitalized patients and their families: E-mail: bpalchevsk@cas.austral.edu.ar Tel.: (+54 0230) 448 2850.